Information for professionals, carers and health workers

Multi-Agency Policies and Procedures

Multi-agency Policies and Procedures

The multi-agency policies and procedures ensure compliance with The Care Act 2014. The policy sets out the approach taken to adult safeguarding in the West Midlands. The procedures explain how agencies and individuals should work together to put the West Midlands Adult Safeguarding Policy into practice.

Guidance Documents 

Adult Safeguarding: Multi-agency policy and procedures for the protection of adults with care and support needs in the West Midlands

The multi-agency policy and procedures ensure compliance with the Care Act 2014.

The policy sets out the approach taken to adult safeguarding in the West Midlands.

The procedures explain how agencies and individuals should work together to put the West Midlands Adult Safeguarding Policy into practice.

Domestic Abuse briefing note This gives an overview and summary of key issues to be considered by professionals when dealing with potential Domestic Abuse involving the elderly. This is a quick reference guide with links to more detailed guidance.
Domestic Abuse Strategy 2019-2021

The aims of this strategy are to raise awareness, prevent, identify, investigate, prosecute and appropriately support victims of domestic abuse. 

This strategy aims to support the partnerships through a joined up response for those affected by domestic abuse, underpinned by a clear recognition and understanding that no single agency can address this complex issue in isolation.

Together,  we will break the cycle of abuse.

Escalation Policy This has been developed to enable a means of resolving professional differences or issues in specific cases, where one agency feel that the actions, inaction or decisions of another agency do not adequately safeguard a child or adult, through open communication.
Framework for responding to Organisational Failure or Abuse The regional framework summarises the preventative measures/action which can be taken in response to concerns in relation to organisational abuse in the borough. The framework aims to ensure safe service provision and prevent organisational failure.
Hoarding Policy and Procedure This has been developed to set out a framework for collaborative multi-agency working using an outcome focused, person centred, solution based model, which offers clear guidance to professionals working with people who heard.
Modern Slavery Guidance This guidance - specifically for nurses and midwives - provides further information on the background of Modern Slavery, what it is, signs to look out for, and further guidance on what your role as a nurse or midwife is.
Position of Trust (POT) Framework The regional framework provides information on responding to allegations and concerns against people working with adults with care and support needs.
Position of Trust Referral Form and Continuation Sheet This referral form should be used for allegations or concerns raised about a person, whether an employee, student, paid or unpaid, who works with or cares for adults with care and support needs. These individuals are known as a Person in Position of Trust (PiPoT) and the process is the Position of Trust (PoT) process.
Principles of Consent briefing note Consent can be a difficult subject to understand and explain, so this briefing note has been developed to assist with this.
Self Neglect guidance This regional guidance sets out the definition of Self Neglect as explained in the Care Act 2014, and provides guidance of Self Neglect. The key issues raised within the guidance are summarised in a briefing note, and a quick reference guide for practitioners.
Safeguarding Capability Framework This has been developed to indicate competency and capability expectations in order to meet the requirements of the Care Act 2014 and safeguarding statutory guidance.
Safeguarding Concerns Framework This, along with a process map, has been developed to illustrate how safeguarding concerns which do not meet the Section 42 criteria could be dealt with. This clearly highlights the various routes which can be explored in addressing safeguarding concerns.
Safeguarding Consideration List

A Club Safeguarding Consideration List has been developed to assist and guide parents/carers with things to consider when choosing a club for themselves, and for clubs to help decide whether they are fully prepared and doing everything it can to safeguard everyone who is a part of their club. There is also a briefing note which outlines the Club Consideration List, and there are links to the checklist too. 

There is also a separate Faith Group Safeguarding Consideration List and associated briefing note

Safeguarding Threshold of Needs Matrix This provides guidance for practitioners and service users, to clarify the circumstances in which the Adult Social Care service will assist in safeguarding adults in Telford and Wrekin.
The Herbert Protocol This is a national scheme adopted by Police services and other agencies in Telford and Wrekin. The Herbert Protocol is to be used in the event of a person with Dementia or other care and support need goes missing. This briefing note outlines The Herbert Protocol, and there are links to the information leaflet and the downloadable within this. 

Safeguarding Adult Review (SAR) Procedure

The Telford and Wrekin Safeguarding Partnership must undertake a Safeguarding Adult Review (SAR) when: 

  • an adult in its area dies as a result of abuse or neglect, whether known or suspected, and there is concern that partner agencies could have worked more effectively to protect the adult. 
  • if an adult in its area has not died, but the Partnership knows or suspects that the adult has experienced serious abuse or neglect.

In the context of SARs, something can be considered serious abuse or neglect where, for example:

  • the individual would have been likely to have died but for an intervention; or
  • has suffered permanent harm; or
  • has reduced capacity or quality of life (whether because of physical or psychological effects) as a result of the abuse or neglect.

The Telford and Wrekin Safeguarding Partnership can also consider a request for a SAR in any other situations involving an adult in its area with needs for care and support. However the adult who is the subject of any SAR need not have been in receipt of care and support services for the Partnership to arrange a review in relation to them.

The purpose of a Safeguarding Adults Review is to:

  • Promote effective learning and improvement action to prevent future deaths or serious harm occurring again.
  • Develop insights into the way organisations are working together to prevent and reduce abuse and neglect of adults.
  • To explore examples of good practice where this is likely to identify lessons that can be applied to future cases

The SAR One Minute briefing gives an overview of the SAR procedure as a quick reference guide. Please view the West Midlands Regional SAR Guidance for more detailed information.

Please view procedure and request form.

Telford and Wrekin Safeguarding Partnership Privacy Notice

The Telford and Wrekin Safeguarding Partnership Privacy Notice has been updated for 2018-19. The latest version of the Privacy Notice can be found here